KPO
:

At Neerali, we have adopted a logical and systematic approach towards the business transcription process. For Business transcription process begins with downloading the live calls from the client's FTP site.

At Neerali, we then convert these live calls into small segments and store it on our secure server. The live calls are given to our professional business transcriptions who interpret and transcribe the live calls into document files. Business transcriptionists use state of the art equipment to listen to the voice recordings of the seminars or conferences and convert it in to text format. We conduct regular training sessions for our staff to impart knowledge about stock exchanges , finacial procedures, business terms, and abbreviations. Continuous learning is a way of life at Neerali an integral part of our growth strategy.

BPO:


NEERALI succeeds in reducing costs and improving efficiency while increasing profits of US companies like MCI WorldCom, Safe net, Sprint, Atlantic Mortgage, etc.

We have acquired substantial experience in telesales campaigns including the following:

1. Inbound Lead Generation For a Mortgage Company (4 months): 5 seats
Consumers interested in refinance, cash-out or debt consolidation would call in on the
toll free number. The agents would fill out good numbaer of application and forward to the loan officer for loan approval.
2. Online Yellow Pages Listing (B2B) (18 months): 8 seats
3. MCI & AT&T Long Distance (Six Months): 5 seats
4. MCI & AT&T Long Distance Back Office (2 Months): 6 seats.

Application Development:

Whatever your problem, we have a solution. Equipped with business sense and connective technology, our professionals will understand your needs and translate them into meaningful, cost-effective solutions that involve systems analysis, design, development and implementation of integrated software systems. Our prototype development is based on modular technologies, which will greatly minimize product development / enhancement cycles. We cater to a wide range of customer requirements, beginning with problem identification and culminating in final implementation.
 
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